UNIT - I ERP and Technology : Introduction - Related Technologies - Business Intelligence - E-Commerce and E-Business - Business Process Reengineering - Data Warehousing - Data Mining - OLAP - Product life Cycle management - SCM - CRM. (Chapter - 1) UNIT - II ERP Implementation : Implementation Challenges - Strategies - Life Cycle - Preimplementation Tasks -Requirements Definition - Methodologies - Package selection - Project Teams -Process Definitions - Vendors and Consultants - Data Migration - Project management - Post Implementation Activities. (Chapter - 2) UNIT - III ERP In Action & Business Modules : Operation and Maintenance - Performance - Maximizing the ERP System - Business Modules - Finance - Manufacturing - Human Resources - Plant maintenance -Materials Management - Quality management - Marketing - Sales, Distribution and service. (Chapter - 3) UNIT - IV ERP Market : Marketplace - Dynamics - SAP AG - Oracle - PeopleSoft - JD Edwards - QAD Inc -SSA Global - Lawson Software - Epicor - Intutive. (Chapter - 4) UNIT - V Enterprise Application Integration - ERP and E-Business - ERP II - Total quality management - Future Directions - Trends in ERP. (Chapter - 5)